Received a phonecall from Belinda at SMEG. he said he would call me again if I needed to actually do this. he said he would try to get it direct from the good guys. I said it was at home and I could email it tonight. Arron? Wanted a copy of the original invoice. Received a phonecall from domestic and general (I think) The extended warranty insurance people. A new pump and a bit of silastic would have been a reasonable interim solution. I figured the rest of the process would be very quick. He said that he suspected we would be given a new dishwasher and therefore he could not install a pump because he would have to come back and retrieve it. I assume water dripped down into the pump.
Initially we could not locate where but at a later time he observed it was coming from the pump. He shows me how when it is running, water is leaking out of a crack where two parts of the stainless steel inner are not sealing. Pulls dishwasher out, removes rear cover and inspects. Technician arrives, removed kick plate and looks closely.
Time passes - about a week and a half as I recall. Went to Good Guys at Oxley who after a brief search located the invoice and printed me a copy.Ĭalled the extended warranty people - 'Domestic and General' on 1300 765 988 & started the process I don't recall whatever other records there areĭishwasher died with Error 01 which according to the internet means water in the mechanism.
